Privacy Policy

1. Introduction

Amiri's Relocation ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains what information we collect when you use our website or submit a consultation enquiry, how we use that information, how it is stored, and your rights in relation to your personal data.

2. Information We Collect

When you submit a consultation enquiry through our website, we may collect:

• Your full name
• Email address
• Phone number
• Number of bedrooms required
• Number of tenants
• Monthly rental budget
• Preferred move-in date
• Preferred property type
• Any additional information you choose to provide

Only your name, email address and phone number are required to submit an enquiry. The remaining information is optional.

Please avoid including unnecessary sensitive personal information in the Additional Information box.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry
• Contact you about your property search
• Understand your rental requirements
• Identify suitable properties or rental options
• Provide and manage our property sourcing services
• Keep a record of enquiries and correspondence where reasonably necessary

We do not use information submitted through the consultation form for unrelated marketing unless you have separately agreed to receive marketing communications.

4. Our Lawful Basis for Using Your Information

We process personal information where it is necessary to respond to your request and take steps in connection with providing our services.

We may also process information where we have a legitimate interest in responding to enquiries, communicating with clients and providing our property sourcing services, provided that those interests do not override your data protection rights.

5. How Your Information Is Stored

Information submitted through our consultation form is processed using Google Apps Script and stored in a private Google Sheet.

Access to stored enquiry information is restricted to authorised persons who require it for the operation of Amiri's Relocation.

The information is not displayed publicly on our website. Google may process information on our behalf as a service provider in connection with these services.

6. Data Sharing

We do not sell or rent your personal information.

Where necessary to provide our services, we may share relevant information with landlords, letting agents, property providers or other parties involved in your property search.

This may include information such as your contact details, budget, preferred move-in date, household size and property requirements where needed to progress an enquiry, arrange a viewing or discuss a potential tenancy.

We may also share information where required by law or where necessary to establish, exercise or defend legal rights.

We only share information that is reasonably necessary for the relevant purpose.

7. Data Retention

We retain enquiry information for up to 12 months after your enquiry has concluded, unless there is a legal, regulatory or legitimate business reason to retain it for longer.

After this period, personal information will be securely deleted when it is no longer required.

8. Cookies and Analytics

At present, our website does not intentionally use advertising or analytics cookies.

Our website may use technical functionality provided by our hosting or service providers where necessary for the website or associated services to operate.

If we introduce analytics, advertising cookies or similar tracking technologies in the future, this Privacy Policy will be updated and any required consent mechanisms will be introduced.

9. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how your information is used in certain circumstances
• Object to certain types of processing
• Request transfer of your information in certain circumstances

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your personal information has been handled.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact:

Amiri's Relocation
Email: info@amirisrelocationltd.com
Phone: (+44) 7588-817175